Building Technology That Brings Back the Joy of Work

Recently at a recent event I witnessed something brilliant. In a room full of professionals, Leanne Crozier, Director at Decipher Group Limited, stood up and shared with the room: "Contented has helped me fall back in love with my job." A statement that captured why we do what we do.

Over the years of building Contented—listening to our users, collaborating with great companies (like Decipher Group, more on them soon), and experimenting with features–there's really nothing better than hearing that our product helps someone love their work again. These moments remind us why we started: to help people focus on what really matters.
‍

A legacy of building relationships

For the past 17 years, Leanne has led Decipher Group with a desire for building meaningful relationships. This dedication has established Decipher as a top executive and management level recruitment firm in New Zealand and Australia, recognised for their deep understanding of what drives executive success.

In an industry where understanding people is everything, Decipher Group stands out for their ability to match not just skills, but mindsets and values.

And you feel it when you're with them—they're passionate about their clients, their work, their team. They're simply a fab team to be around.

However, like so many high-achieving professionals, Leanne found herself caught in a bit of a catch 22. The very tools needed to do her job well while meeting with clients and candidates—note-taking and documentation—were putting a barrier between her and the human connection she valued most.
‍

Breaking down the barrier

What's happening at Decipher Group now shows what's possible when we remove those barriers.

The numbers tell part of the story – the team has seen a 25% increase in available time throughout their week since using Contented. Think about that for a moment: that's an extra day each week to focus on what really matters.

But the real transformation goes beyond metrics. As Matthew Mark, CEO, pointed out, they've been able to do much more each day while keeping up the high-quality service their firm is known for, and has enabled them to more purposefully focus on deepening relationships with their partners.

"We can't unsee the inefficiencies now," Matthew shared to the attendees. "It's been an exciting journey of efficiency gained, and consistency of messaging."

‍

A brilliant team

What's particularly inspiring about Decipher's journey is how their entire team has embraced Contented. We first met Decipher in May this year, and it was immediately clear they were driven by passion, hard work, and solid processes.

The magic happened because everyone brought something unique to the table: Sara, their superstar EA, brought invaluable insights into template optimisation, Matthew focused on vision and strategic implementation, Leanne shaped workflows and business processes, and team members Elise, Kerry, Josh, Lisa, and Sarah brought their unique perspectives and enthusiasm.

‍

Today, their bespoke Contented workspace transforms their conversations – meetings, internal brainstorms, musings – into extraordinary content and insights.

What used to take hours now happens seamlessly, allowing the team to focus on what they do best: building meaningful connections and finding the perfect match between candidates and opportunities.
‍

Final thoughts

It's a great reminder that sometimes technology's biggest value isn't what it adds, but what it takes away–the barriers to human connection.

The Contented team are so stoked to have the support of Decipher Group. Their commitment to their clients, team and innovation makes them a true asset to the Christchurch business and recruitment communities.